Pharmacy Delivery
Medications delivered safely.
Certified Partners
- Prescription Management
- Private Consultations
- Cold Chain Delivery
Safe & Secure
Common Questions
Where do you deliver?
Delivery zones vary by city. You can view coverage at checkout before placing your order.
What is your refund policy?
Refunds are reviewed within 24 hours of reporting an issue. Keep your receipt and order ID handy.
What if I need to cancel or modify my order?
Order changes depend on the current status:
Before Merchant Accepts
You can cancel with full refund (if paid online) or no charge (COD).
After Merchant Accepts
Contact the merchant via in-app chat or phone. Small modifications may be possible. Cancellations may incur a preparation fee (typically 10-20% of order value).
Out for Delivery
No cancellation or modification allowed at this stage. If there's an issue with the order upon arrival, contact support for resolution.
For service bookings on Agutify, cancellations up to 4 hours before the appointment are free. Last-minute cancellations may incur a fee.
Can I track my order in real-time?
Yes! Streetside provides live tracking for all orders:
Order Placed - Confirmation sent to merchantAccepted - Merchant confirms and starts preparingReady for Pickup - Driver is assignedOn the Way - See driver's live GPS location on the mapDelivered - OTP verified, enjoy your order!You'll receive push notifications for each status change. You can also contact your driver directly via the app if needed.
How do I upload a prescription for pharmacy orders?
For prescription medications, follow this secure verification process:
Select the pharmacy in your zoneBrowse items or use the prescription upload optionTake a clear photo of your prescription (make sure text is readable)Upload the image and submit your requestA licensed pharmacist will review and send you a price quoteApprove the quote and complete paymentYour order is prepared and delivered discreetlyThis ensures safety and regulatory compliance. Most prescription reviews are completed within 30 minutes during business hours.